SimplyTweet Support
I'm always happy to hear from customers. If you have a question or feedback, feel free to drop me and email at hboon@motionobj.com. You can also follow twitter.com/simplytweet for updates.
Frequently Asked Questions (FAQ)
Q: What is the difference between SimplyTweet 2 and SimplyTweet 3?
SimplyTweet 3 is a rework of the entire app to support adding of new features as Twitter itself evolves. SimplyTweet 3 also includes functionality such as Twitter Lists, Geotagging, New-style Retweet, Translation, Offline caching, and performance improvements. See how to upgrade to SimplyTweet 3 with rebate pricing.
Q: How do I logout?
Q: How do I switch accounts?
A: There isn't a way to log out of Twitter. But often people have multiple Twitter accounts. SimplyTweet supports that. To add a new account, go to More, My Profile and press Accounts. After you have set up more than 1 account, you can switch between them by pressing the top navigation bar which should display the current account. Push notifications work for every account that you have enabled it for.
Q: How do I upload my picture?
A: You can post pictures (and video if your device supports video taking) by press the tool button while composing a tweet and choose Photos.
Q: How do I change my avatar?
A: Go to More, My Profile and press Edit.
Q: How do I change my user details?
A: Go to More, My Profile and press Edit.
Q: How do I reply all?
A: Tap to open the tweet and press the reply button, if there is more than 1 person mentioned in that tweet, there will be an option to reply to everyone.
Q: How do I select a different theme?
A: Go to Settings app (the app which lets you change your system settings such as time, etc). Look for SimplyTweet. Select from the themes available.
Q: What are crash logs for iPhone/iOS apps and where can I find the crash logs for SimplyTweet?
A: Crash logs are files that contain information about why an app has crashed. This can be helpful for a developer to figure out what went wrong. Crash log filenames start with the application name. You'll need to synchronize with iTunes before they appear on your desktop/laptop. You can find them here:
Mac OS X : ~/Library/Logs/CrashReporter/MobileDevice/<DEVICE_NAME>
Windows XP: C:\Documents and Settings\
Windows Vista/Windows 7 (AppData directory might be hidden): C:\Users\
Q: What is Load All Unreads? How do I enable it?
When you enable Load All Unreads, when SimplyTweet app starts up, it will try to load as many unread tweets in your Friends timeline as possible. This is usually a maximum of 800-1200 tweets (it depends on Twitter). Especially useful if you like to catch up on tweets after a long flight or train ride without internet access.
To enable Load All Unreads, go to the built-in Settings app (where things like system time is configured) and look for SimplyTweet.
Q: How do I send tweets or links from SimplyTweet to EverNote?
SimplyTweet allows you to email tweets and links to any email address and also to set a default email address to send to. To get this to work for EverNote easily, set this up by logging in to http://evernote.com and going to Settings. There will be an email address listed for emailing content to your EverNote account. Just copy and paste that into SimplyTweet's settings as the Default Email Recipient. The next time you see a tweet or link in SimplyTweet that you want to add to your EverNote account, just email from within SimplyTweet!
Q: I'm not getting push notifications after I replaced my iPhone/iPod
- Check that notifications is enabled in Settings app.
- Check that notifications is enabled for your account from within SimplyTweet app, go to More, My Profile.
Q: How do I remove an account I have added to SimplyTweet?
Go to More, My Profile, Accounts and swipe across the account you want to delete.
Q: What does Swap Me and Mentions in the settings do?
Different colors are used to indicate tweets that are sent by (any of) your accounts and those that mention any of your accounts. The option allows you to swap these 2 colors with each other.
Q: How do I scroll to the top of a timeline?
Tap the status bar at the top of the screen (which shows the current time). And here's a bonus top: this works in all built-in apps and is the default behavoir in iPhone apps.